Thursday, 26 January 2017

Brownies & Downies - A good model to emulate

Some schools have already opened now and in the swing of things, while the rest will be opening this week. Shopping malls are still a hive of activity with last minute shopping for school requirements such a stationery and uniforms. Parents subject themselves to all the expenses because they see light at the end of the tunnel. They want their children to get everything they need, get good grades and make wise career choices. For children with intellectual disabilities, however, there is a lot of uncertainty regarding where to go after they are done with their high schools studies, sometimes even their primary education, if at all they make it to school to begin with. Not everyone with intellectual challenges has the capacity to enroll for high schools studies. On the other hand, there are many that qualify for high school and even tertiary, yet the educational system is not that accommodating. For the few that do manage to study, the employment market can be very hostile and they might still find themselves twiddling thumbs with no job opportunities.
Employers are usually scared, unwilling, or mistrustful to hire people with disabilities. Two people in Veghel, the Netherlands, came up with a brilliant idea to avail employment opportunities for people with intellectual disabilities. Teun Horck, a chef, and Thijs Swinkels, a special needs teacher, realised that not many people with disabilities were employed in the hospitality sector, and decided to change this. In 2010, they started Brownies & Downies in their home country and the concept soon spread to surrounding European countries. The franchise has since grown by close to 30 stores in the Netherlands. It has even come very close to our own shores – in Cape Town South Africa.
Brownies & Downies is a training centre, in the form of a coffee shop and lunchroom, for people with intellectual disabilities ranging from fetal alcohol syndrome, autism, Down syndrome, to other learning disabilities. Their website states that it is “a vessel to create change and acceptance in the South African culture. Special needs young adults are trained to be employable in the hospitality, service and retail sectors. The Cape Town outlet was started by Wendy Vermeulen, a young woman who initially came to South Africa from the Netherlands, and also noted the lack of employment opportunities for people with intellectual disabilities.
Parents whose children need training phone the shop or email Vermeulen, then meet her at for an assessment of their age and interests. They are then added to the waiting list for training. Schools also sometimes approach the shop for their learners. Brownies & Downies tries to find job placement for the trainees, but some of them come for the training while they are still studying. “So far we have placed 3 people into real jobs at spar. And hopefully we will place some more of young adults in the work field very soon,” said Vermeulen.
She said in the beginning some of the trainees were shy but after a while, their confidence grew. “It is really great to see the trainees opening up and enjoying their work in the coffee shop.”  Regarding how customers react to being waited on by people with intellectual disabilities, she said, “99% of the customers are fine, they absolutely love it. But you always have the odd one who is rude to them or things like that.”
The biggest challenge faced by the establishment, according to Vermeulen, is the lack of knowledge that people have about people with intellectual disabilities, adding that having the young adults working in the coffee shop was good sensitization that people with disabilities can actually do something, they can work; contrary to what some people think.
Going through social media, there appears to be very happy customers for Brownies and Downies, with one hash-tagging #findingabilityindisability. However, some people have misgivings with the name. Name notwithstanding, it is a powerful concept that is helping to change perceptions and put people with intellectual disabilities in circulation with broader society, while taking charge of their lives by being professionals.
I believe the Brownies and Downies concept is doable even here, and not just for the hospitality sector. It could be in mechanics, retail, crafts, fashion, anything. People with intellectual disabilities have their own interests and some of them are exceptionally gifted. Unfortunately in most cases they are not consulted about their own lives, or parents and teachers alike might not take time to observe their areas of interest. Decisions are made for them. Some parents would rather channel financial resources to their typical children who they feel stand a chance of getting employed. Atypical children also need that chance to do what they love and lead fulfilling lives.
Medical and educational experts say early intervention for children with intellectual disabilities can work wonders to improve their condition. If you want such a child to go to work someday, you need to ensure they get the necessary medical care such as therapy, and attend school so that they can learn to take instruction and work within set routines with other people. But for them to go to school, the schools would need to be available and equipped to deal with their respective conditions.

Vermeulen said Brownies & Downies were thinking of expanding and maybe even franchising. Who knows, maybe someone with a big heart is reading this and we might have our own Brownies & Downies in Swaziland and change a few lives and perceptions. Regarding how employers usually shun employing people with disabilities, Wendy encouraged them to take a chance. “Just open your heart and see what amazing people they are. They are just like anybody else. A lot of times, in my experience, even better!” said Vermeulen. If you happen to be in Cape Town and in need of a bite, Brownies and Downies are located in Shop 7, 2 Long Street. 

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